M. Scott Properties, Inc. - Property Management
Property Management
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Why M. Scott Properties, Inc. property management services?
The property management program was started by Marleane Scott in 1995 to provide her own investment property clients professional and personalized property management services. With experience in working with other local property managers, Marleane set out to provide service over and above “just renting units”.
As a local leader, M. Scott Properties, Inc. is respected by many other Real Estate Firms in the Carson Valley, providing their own clients with our same high-level services. M. Scott Properties, Inc., Property Management division takes pride in managing real estate.
“We look at these properties, like they are our own,” says Marleane Scott. “As a real estate investor myself, I understand the need to protect these properties as assets, providing long-term analysis while always looking out for the best interest of the Investor. These are not just rental units, but a true piece to a larger investment/ retirement plan. We respect and value our renters as well. They are an integral piece to all of our success. I take pride in protecting your assets by doing things a little different than the other property managers in town.”
The most important aspect of our success is our team. We have three licensed
property managers and two more in process. With the volume of daily work in our
office, we have found strength in numbers and unity. Our team is available 24
hours a day, 7 days a week. This team approach allows for prompt accounting and
accurate Investor draws and deposits of rents.
A critical service we provide to our investors is our periodic visual property reviews,
of both the interior and exterior of the property. Our goal with conducting these
periodic reviews is to proactively identify obvious damages, maintenance needs and
tenant problems so that we can assist the owner in correcting these issues. The
property review is limited to what can be seen visually, and is not meant to assess
the structural condition or habitability of the property. Remember, we are not
licensed inspectors or licensed contractors. We are also not qualified to review the
property for the presence of asbestos, mold or other contaminants which might
affect health or habitability. These property reviews assist the owner in determining
t if the tenant is abiding byhe rental agreement, and in deciding if there is a need to
hire a qualified licensedcontractor or inspector to address a potential problem observed
during the visualproperty review. We provide prompt attention to repairs and concerns, as each
delay could potentially create additional issues. Again, we are in the asset
protection business.
“I don’t want any owner coming in from out-of-town to see their asset dilapidated,
dying or in poor shape,” says Marleane Scott. “We work hard to maintain the
integrity and value of that property and this community. We live here too.”
Staff and Overview of Services
Marleane Scott, Owner/Broker and founder of M. Scott Properties, Inc. is a licensed Nevada Real Estate Broker and a member of the National Association of Realtors. Raised in Huntington Park, CA she moved to Nevada in 1981 and worked with special education students at Gardnerville Elementary School. She became involved in Real Estate in 1987 working as a sales agent. In 1997, Marleane opened M. Scott Properties.
Kelly Jo Hackler , Certified Property Manager, is a licensed Nevada Real Estate Sales Person. Raised in San Diego, CA, she moved to Douglas County in 1993. After working in the Title & Escrow business she became interested in Real Estate and has been working for M. Scott Properties since January 1998.
Monika Benson, Certified Property Manager, is a licensed Nevada Real Estate Sales Person. Raised in Torrance, CA, she moved to Douglas County in 2000 and obtained her Real Estate License and Property Management Certification in 2004. She has been with M. Scott Properties since 2005.
Susie Biaggini, Certified Property Manager, is a licensed Nevada Real Estate Sales Person. Raised in New Jersey, she moved to Gardnerville in 1975 and has been with M. Scott Properties, Inc. since 2004.
CONTRACT
Our management agreements are for a period of one year unless either party elects to terminate the agreement with a 30-day written notice.
RENT SCHEDULES
The Property Manager and the Owner determine the monthly rental rates. The property manager advises the Property Owner of rates for similar properties and current rental market conditions. The Property Manager also consults with the Property Owner regarding rental rate increases, which require a 45-day written notice to the tenant.
ADVERTISING
Our advertising runs once a week in the Record Courier or Nevada Appeal, our local newspapers. "For Rent" signs are placed on rental properties unless the owner requests no sign be placed on the property. We fax to all real estate offices in the Carson Valley and Carson City our current rental list on Saturday's. Our Web Site www.MScottProperties.com gives a description of each rental available along with a photo of the property. An updated listing of our properties available for rent is at our office at all times and is provided free to all inquiries.
TENANT APPLICATIONS
Prospective tenants are required to fill out a detailed application form, and sign a copy of our application policies. The Property Manager verifies current employment or income. We contact present and/or previous landlords to inquire about past tenancy. An application fee- $25.00 for a single adult or
$40
per married couple- is collected from the applicant and a credit check is ordered from Credit Managers Assoc. of Reno. The application fee is credited to the property trust account and then paid to M. Scott Properties to reimburse the costs involved and incurred for credit reports and verification of employment, income, etc.
TENANCY
As agent for the owner, The Property Manager, M. Scott Properties Inc. enters into the rental agreement with the tenant. Duration of tenancy is decided by the Owner and the Property Manager and is stipulated in each lease agreement contract.
UTILITIES
The tenant customarily pays for natural gas or propane, electricity and trash collection, while Property Owners pay for water and sewer. The tenants are provided with a list of utilities and their respective phone numbers for those that are to be put in their names. It is strongly recommended that the Property Owner have standing orders with the utility companies so that the heat and power remain on after the tenant vacates. This helps prevent pipes from freezing and breaking and the resulting water damage during winter, keeps sprinkler systems on during summer months and allows proper cleaning to be completed if needed after a tenant vacates so that the property can be rented as soon as possible.
PROPERTY REVIEW
A property review is basically a visual walk through. They are conducted before a tenant moves in and after a tenant vacates a property. We visually review (preview) the property to determine the condition of the property. The tenant's security deposit is charged for any tenant damages or cleaning. Tenants will not be charged for normal wear and tear and owner's should expect some improvements being needed between some tenants. During rental tenancy, we do periodic visual property reviews. These reviews assist us in determining if the tenant is abiding by their rental agreement and to visually detect if there is any obvious maintenance needed. The periodic reviews are only visual as we are not licensed inspectors. Some items may be undetected and owner shall indemnify M.Scott Properties, Inc. by holding us harmless of any liability as this is an additional service.
SECURITY DEPOSITS
State law requires that property management firms hold tenant security deposit funds in a non-interest bearing trust account. Security deposits may be used to repair damages, clean the property, and change locks if the keys are not returned or cure rental delinquencies. State law also requires that security deposits be refunded with an itemized accounting of any deductions within (30) days of vacating. Penalties are very severe by not doing so.
MANAGEMENT FEE
The broker will negotiate the management fee. The fee is based on a percentage of the gross rents collected, or can be a flat rate. This fee covers advertising, reviews, preparing notices, accounting reports and coordination of maintenance as needed on the property. We will also receive and pay any utility or mortgage payments as requested. A one-time Administrative Fee of $150.00 is required and a Reserve Fee of $200.00 is also required to be paid by the Property Owner to M.Scott Properties, Inc.
MAINTENANCE
We hire independent contractors on behalf of the Property Owner to do minor repairs to the property and determine whether the costs are related to tenant damage. Although we will take whatever emergency action is needed to protect the property.
PROPERTY STANDARDS
Property Owners should expect some maintenance when a new tenant occupies just as a result of normal wear and tear on any rental property. Tenants want to protect their security deposit and should want the property in good condition if they are expected to leave it that way.
MONTHLY STATEMENTS
Rental proceeds are mailed to Property Owners by the 10thof each month. We can also provide for a direct deposit to your bank, if a local branch is in our immediate area, or by mail. Commission, maintenance, and other deductions as authorized by the Property Owner are detailed on the owner's statement with a copy of bills provided. Owners are mailed a computerized year-end statement in January of each year reflecting income and expenses for each property as well as an Internal Revenue Services miscellaneous Income form 1099 (1099 miscellaneous) showing gross rental income during the previous year. Property Owners are required to provide us, at the time of signing the management agreement, the correct Taxpayer Identification Number that is to be used for reporting income for the 1099 form.
INSURANCE
Property Owners are bound by the management agreement to maintain adequate insurance for their property.
EQUAL HOUSING OPPORTUNITY
IT IS ILLEGAL TO DISCRIMINATE AGAINST ANY PERSON BECAUSE OF RACE, COLOR, RELIGION, SEX, HANDICAP, FAMILIAL STATUS, OR NATIONAL ORIGIN.
OFFICE HOURS AND LOCATION
Our office is centrally located at 1624 Highway 395, Suite 2, Minden, NV 89423. A toll free telephone of (888) 254-5600 is provided for use by all clients or a local telephone number (775) 782-5600. Our office hours are 8 AM to 5 PM, Monday through Friday. Property Management has a 24-hour answering service that can contact anyone from the office within miutes if an emergency should arise. Saturday a receptionist is in our office to take calls and can reach a Property Manager as necessary. You can e-mail us at: mscottrentals@gmail.com
HOMEOWNER WAY - REAL ESTATE SALES
When a Property Owner is interested in a market evaluation of their property or acquiring additional property, they are encouraged to contact our office to speak with a sales agent. Our Agents can assist with a FREE compartive market analysis for their currently owned property or provide additional information regarding real estate available in this area.